If you're having problems logging in, try resetting your password and/or get a reminder of your PayPlan ID/Case Reference.
If this doesn't work for you, or if you have any other queries about PayPlan Plus or your PayPlan account, please don't hesitate to call us on: 0844 855 2163. We're open 8am–8pm Monday to Friday, and 9am–1pm on Saturdays.
When you call, you'll be asked to key in your PayPlan ID/Case Reference - you'll find this at the top of any correspondence or letters we've sent you.
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Your PayPlan ID is sometimes known as your Case Reference, and is quoted on all correspondence from us.
